SMS Terms of Service
These SMS Terms of Service explain how Hometown Tech, LLC uses text messaging to provide customer support, technical assistance, troubleshooting, and service updates.
1. Description
By opting in through your engagement agreement, you agree to receive SMS (text) messages from Hometown Tech, LLC related to customer support, technical assistance, troubleshooting, and service updates. Message frequency will vary based on your support needs.
2. Opt-Out
You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to opt in again, you may do so by contacting us directly or re-engaging our services.
3. Help
If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at:
Email: support@hometown.tech
Phone: 262-280-1901
4. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on your support interactions. If you have any questions about your text plan or data plan, please contact your wireless provider.
6. Privacy
If you have any questions regarding privacy, please review our SMS Privacy Policy.